Contact us

Our team is here
to help you

A dedicated account manager answers all your questions. Whether it's a transfer, account opening or a complaint, we are available Monday to Saturday.

Monday – Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday & Public holidays Closed
Téléphone
+33 5 37 07 81 08
Lun–Ven 8h–17h, Sam 9h–13h
WhatsApp
+33 5 37 07 81 08
Disponible 7j/7 via WhatsApp
E-mail
contact@escomptebanque.com
Réponse sous 24h ouvrées
Adresse
11 Boulevard Haussmann, 75009 Paris
Siège — digital uniquement

Send us a message

Secure form — encrypted data

Your account manager

Johanna Volle
Main account manager
Deposit & transfer validation
IBANFR76 1723 8000 0100 3807 6060 631
BICSCSYFRP2

⚠ Deposits are accepted by bank transfer only and validated by your account manager.

Opening hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed
Chat available 24/7 via your client area

Head office

Banque d'Escompte
11 Boulevard Haussmann
75009 Paris, France
By appointment only

Metro: Chaussée d'Antin (L7, L9), Havre-Caumartin (L3, L9)
Bus: 20, 26, 42, 43

Frequently asked questions

Our specialist teams

Every request is handled by the most qualified team

Transfers & Deposits
transfers@banque-descompte.fr

Deposit validation, incoming and outgoing transfers

Customer Service
customer-service@banque-descompte.fr

Account questions, KYC, client profile

Loans & Credit
loans@banque-descompte.fr

Financing applications and credit files

Compliance
compliance@banque-descompte.fr

Regulatory compliance and complaints

+33 5 37 07 81 08